Irwan, and Mahar Muharram Hamzah Assabrum Malik. “Association Between Quality Management Implementation and Inpatient Satisfaction: A Cross-Sectional Study”. Jurnal Ilmu Kesehatan Nusantara, vol. 1, no. 2, Aug. 2024, pp. 9-17, doi:10.1234/jiken.v1i2.44.